RefugeesClaims is a groundbreaking public legal education and information (PLEI) resource created to support refugee claimants throughout every step of their journey. Designed to inform, connect, and empower, this resource aims to make Canada’s complex refugee protection system accessible and understandable to all.
With over 70,000 individuals projected to seek refugee protection in Canada in 2022, there is a pressing need for clear, reliable, and accessible information to help them navigate the system. RefugeesClaims was developed with input from refugee claimants themselves, as well as frontline workers and legal experts, ensuring it is practical, comprehensive, and aligned with the real needs of its users.
This resource leverages both print and online platforms to maximize accessibility and reach. Its key features include:
- Orientation Booklet: A printable navigation tool designed to provide high-level guidance for refugee claimants. The booklet helps claimants understand their place in the refugee protection process and take the next important steps toward being informed, prepared, and connected. QR codes embedded in the booklet allow users to seamlessly transition to the RefugeesClaims website for further information.
- Comprehensive Website: RefugeesClaims.com offers an intuitive and user-friendly platform with region-specific, in-depth information on every stage of the refugee claim process. The site includes detailed guides, step-by-step instructions, and resources tailored to meet the diverse needs of claimants across Canada. To enhance usability, the website incorporates warm, welcoming illustrations and engaging graphic design, making it approachable and visually appealing.
RefugeesClaims not only simplifies the refugee protection process but also empowers claimants to take control of their journey. By addressing critical information gaps and providing practical tools, this resource ensures claimants can access the support they need with confidence and clarity. Whether through print or digital media, RefugeesClaims is a vital lifeline for those seeking safety and protection in Canada.
